Diligex Achieves ISO/IEC 27001 Certification, Reinforcing Commitment to Information Security and Trust
We are proud to announce that Diligex has successfully achieved ISO/IEC 27001 certification for the development and provision of our Governance, Risk and Compliance (GRC) Software-as-a-Service (SaaS) platform, KYCMATIC, as well as our consultancy and outsourcing services.
This significant milestone reflects our ongoing commitment to safeguarding information, managing risk effectively, and maintaining the highest standards of security across our operations. As organisations face increasingly complex regulatory requirements, cyber threats, and third-party risks, information security has never been more critical to business resilience and trust.
What is ISO/IEC 27001?
ISO/IEC 27001 is the internationally recognised standard for Information Security Management Systems (ISMS). It provides a structured framework for identifying, assessing, and managing information security risks while embedding a culture of continuous improvement throughout an organisation.
The standard requires organisations to implement comprehensive controls and governance measures to protect the confidentiality, integrity, and availability of information. Certification demonstrates that an organisation has established systematic processes to manage security risks, respond to evolving threats, and meet rigorous international best practices.
For clients and stakeholders, ISO 27001 certification provides assurance that sensitive data is handled securely, risks are actively monitored, and information security remains a strategic priority.
What ISO 27001 Means for Diligex and Its Clients
Achieving ISO 27001 certification reinforces Diligex’s commitment to delivering secure, reliable, and trusted solutions that enable organisations to meet their governance, risk management, and compliance obligations.
The certification covers the development and provision of our GRC SaaS platform and our consultancy and outsourcing services, ensuring that information security is embedded throughout the design, delivery, and support of our solutions.
For our clients, this certification provides confidence that Diligex operates within a robust information security framework that includes:
- Formal risk assessment and management processes
- Strong information security governance and accountability
- Secure development and operational practices
- Incident management and business continuity measures
- Ongoing monitoring and continuous improvement
- Enhanced protection of client and business information
In today’s interconnected business environment, third-party and supply chain risks are also a growing area of concern. ISO 27001 requires organisations to assess and manage risks associated with external providers and business partners, helping ensure that security considerations extend throughout the broader ecosystem in which services are delivered. This supports greater transparency, stronger resilience, and improved confidence across client relationships.
Commenting on the achievement, Kyle Bartolo, Chief Technical & Product Officer, Diligex stated:
“Security is not a feature we add later; it is a principle that guides how we build and operate. Achieving ISO 27001 certification demonstrates our commitment to protecting client data, strengthening the resilience of KYCMATIC, and maintaining the highest standards of trust, security, and compliance for the organisations that rely on us.”
This philosophy reflects Diligex’s approach to embedding security into every stage of service delivery and platform development, ensuring that security considerations remain integral rather than reactive.
Adrian Scicluna, Chief Financial & Operations Officer, and ISO Management Representative at Diligex, highlighted the importance of the certification from a client perspective:
“ISO 27001 reinforces the trust our clients place in us every day to support their compliance and risk management objectives. Information security is an ongoing commitment to which we remain dedicated in continuously improving our processes and mitigate risks proactively.”
By aligning our operations with internationally recognised information security standards, Diligex continues to help clients navigate regulatory challenges while maintaining confidence in the security and integrity of the services they depend on.
While this certification marks an important achievement, information security is an ongoing journey that requires vigilance, adaptation, and continual enhancement.
As Matthew Agius Mamo, CEO, Diligex noted:
“Doing business with Diligex is matter of trust for both peace of mind and efficiency. Our commitment to ISO27001 is to ensure that what we have been doing in terms of information security management is certified. This will also make dealing with us more efficient, easier onboarding and procurement for MLROs and compliance teams taking up our solutions and easier transparent buy-in with internal stakeholders.”
Achieving ISO/IEC 27001 certification reflects Diligex’s commitment to maintaining the highest standards of information security, risk management, and operational excellence across the services we provide.
We chose Bureau Veritas as our ISO certification partner because we view certification not simply as an accreditation, but as a meaningful journey of continuous improvement, operational excellence, and enhanced stakeholder confidence. As one of the world’s leading certification bodies, Bureau Veritas supports organisations in strengthening their management systems through independent assessment, verification, and internationally recognised certification, helping them continually improve performance and build trust.
Through this process, we are proud to have our systems and practices independently assessed by Bureau Veritas, ensuring they meet internationally recognised ISO standards while reinforcing our commitment to quality, governance, and best practices.
As we continue to support organisations with compliance, due diligence, risk management, and governance challenges, this certification further strengthens the trust our clients place in us and reinforces our dedication to delivering secure, resilient, and dependable solutions for the future.
